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Terms and Conditions

Welcome to shop.infomedia.co.za. By using our website and purchasing from our online store, you agree to comply with and be bound by the following terms and conditions. Please take a moment to read through them carefully before proceeding with your order.

1. Acceptance of Terms

By accessing or using shop.infomedia.co.za, you agree to comply with these Terms and Conditions, as well as our Privacy Policy and any other policies or guidelines that may be posted on the website from time to time. If you do not agree to these terms, please do not use our website.


2. Changes to Terms

We reserve the right to update, modify, or change these Terms and Conditions at any time. Any changes will be posted on this page with an updated date. Your continued use of the website after any changes constitutes acceptance of the new terms.


3. Product Information

While we strive to provide accurate descriptions and images of our products, there may be slight variations in color, size, or appearance. All product information, including prices, are subject to change without notice. We are not responsible for any errors or omissions in product descriptions or pricing.


4. Order Placement and Acceptance

When you place an order with us, you are making an offer to purchase the selected items. Once we receive your order, we will send you an order confirmation. However, this does not mean that your order has been accepted. We reserve the right to accept or reject your order for any reason.

Your order will only be considered accepted once it has been processed and shipped. If there are any issues with your order, we will notify you promptly.


5. Payment and Pricing

All prices are listed in South African Rand (ZAR). Payments for orders are to be made in full at the time of purchase. We accept all major credit/debit cards and other secure payment methods available at checkout.

We reserve the right to correct any pricing errors or discrepancies. If an error occurs, we will contact you to confirm the correct price before processing your order. If the price of an item has changed after you’ve placed your order but before it’s processed, we will inform you of the updated price.


6. Shipping and Delivery

We currently offer shipping within South Africa. Once your order has been shipped, we will send you an email with tracking information. Delivery times vary depending on your location.

Shipping fees will be calculated at checkout, and we offer free shipping on orders over R1800. While we strive to ship orders promptly, we are not responsible for delays caused by third-party delivery services.


7. Returns and Refunds

We do not accept returns or exchanges unless the item is defective or damaged upon receipt. In the case of a damaged or defective item, please contact us within 7 days of receiving your order for a resolution. More details can be found in our Returns Policy.


8. Privacy and Security

Your privacy is important to us. All personal information provided will be handled in accordance with our Privacy Policy. We use secure encryption methods to protect your data during transactions. By using our website, you consent to the collection and use of your personal information as outlined in our Privacy Policy.


9. Intellectual Property

All content on our website, including text, images, graphics, logos, and product descriptions, is the property of INFOMedia and is protected by intellectual property laws. You may not use, copy, or distribute any content from the website without written permission.


10. Limitation of Liability

To the fullest extent permitted by law, INFOMedia is not liable for any damages, loss, or injury arising from the use of our website, products, or services. We do not guarantee that our website will be free from errors, viruses, or other harmful components.


11. Governing Law

These Terms and Conditions are governed by the laws of South Africa. Any disputes related to these terms will be resolved under South African jurisdiction.


12. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: info@infomedia.co.za
Phone: (068) 250-2632


By using shop.infomedia.co.za, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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